ITIT Pro DirectAI & software implementation

Claims & Insurance

Claims experience, credentials, and career background.

Licensed FL & TX All-Lines Adjuster | Xactimate Level 2 | Property Claims | Customer Service & Field Operations

Nick is early in his carrier-side claims career and is seeking substantial training, clear standards, experienced leadership, and the repetition needed to build dependable production skill.

Licensed

Florida All-Lines Adjuster

Licensed

Texas All-Lines Adjuster

Certified

Xactimate Level 2

Education

B.A.S. Cybersecurity

IT Pro Direct

Founder & hands-on technology practitioner

September 2021–Present

Founder-led technology and AI implementation practice

Built and supported practical documentation, workflow, and technology solutions in small-business and field-service environments. Work included process improvement, secure information handling, technical troubleshooting, stakeholder communication, and development of internal tools to improve visibility and follow-up.

  • Organized information and follow-up around practical operating needs.
  • Handled sensitive information with deliberate access and security practices.
  • Applied technical capability to small-business and field-service workflows, with claims and insurance as a domain of expertise.

Ferguson Cabling Corporation

Field operations support

January 2006–Present

Project-based and intermittent family-business support

Supported field operations through structured documentation, issue tracking, technical troubleshooting, and coordination with project stakeholders. Developed practical experience identifying site conditions, communicating unresolved items, and helping field teams maintain accurate project records.

  • Recorded observations, completed work, and follow-up needs.
  • Helped coordinate unresolved items among field and project stakeholders.
  • Work occurred across intermittent projects rather than uninterrupted full-time employment.

Senior Healthcare Direct

Medicare insurance agency background

February 2012–January 2016

Regulated insurance and customer service

Started a Medicare insurance agency in 2012 and developed experience communicating clearly with customers, working within regulated processes, maintaining organized records, and handling personal information carefully.

  • Customer-focused communication in a regulated environment.
  • Organized documentation and professional follow-up.
  • Careful handling of personal and sensitive information.

Claims work & career material

Review the claims document organization prototype, explore Nick's professional background, or connect about a carrier-side role or training program. Prototype work does not imply carrier adoption or coverage authority.