Founder-led practical AI for claims-heavy workflows
IT Pro Direct helps public adjusters and insurance-adjacent operators review claims workflows, organize document-heavy work, and train teams to use AI with practical human-review boundaries.
Licensed Public Adjuster in Florida and Texas with hands-on claims, Xactimate, cybersecurity, and AI workflow experience.
Built for workflow support, document organization, and team training — not legal advice or autonomous claims handling.
What qualified buyers can buy first
Start with a scoped review, document diagnostic, or team workshop before committing to a larger build.
Claims Workflow Review
$2,500 / $1,250 deposit
Owners and operators with manual intake, document, follow-up, reporting, or tool-sprawl problems.
Denial & Policy Review Diagnostic
$750-$1,250
Teams exploring document triage, summaries, or issue organization while keeping professional review in place.
Public Adjuster AI Team Workshop
From $1,250
Teams that need training and alignment before changing workflows.
Delivery model
Founder-led by Nick Ferguson
Scoped, practical help for claims-heavy teams with confidentiality and human-review boundaries handled before sensitive delivery work.
Verified claims credibility
Licensed public adjuster experience informs the workflow and document-review guidance.
Scoped paid starts
Begin with a review, diagnostic, workshop, or brief fit call before delivery work.
Human review stays in place
AI support is framed around organization, triage, training, and professional judgment.
Confidentiality-aware
Sensitive work can start with sanitized examples, screenshots, or representative artifacts.
Three focused ways to start
Each offer is scoped so the first step is clear, paid, and useful. Start with workflow review, document-review diagnostic, or team training.
Workflow Review
$2,500 / $1,250 deposit
A focused review of one claims-heavy workflow with a practical AI opportunity map, risk notes, and a 30-day implementation memo.
Best for
Owners and operators with manual intake, document, follow-up, reporting, or tool-sprawl problems.
Document Diagnostic
$750-$1,250
A paid diagnostic for denial letters, policy language, claim notes, or correspondence where AI-assisted review may help organize work for human review.
Best for
Teams exploring document triage, summaries, or issue organization while keeping professional review in place.
Team Workshop
From $1,250
A practical workshop for public-adjusting teams that need useful AI examples, safe boundaries, and a 30-day internal action plan.
Best for
Teams that need training and alignment before changing workflows.
Which offer is right?
Our claims workflow is messy.
Claims Workflow ReviewWe have denial letters, policy language, notes, or correspondence to organize.
Denial & Policy Review DiagnosticOur team needs practical AI training.
Public Adjuster AI Team WorkshopWe are not sure yet.
Paid fit call / triageDemo-safe proof of work
Existing work shows the direction without invented case studies: claims operations, policy and denial-letter review, insurance research, and focused workflow tooling.
An active operations platform for public-adjusting and claims-heavy teams — intake, assignments, communications, document handling, and reporting built to replace the Excel-and-inbox sprawl most claims shops run on.
An AI assistant that summarizes property policies and denial letters into dispute-focused views — so adjusters and policyholders can see the clauses, coverages, and carrier positions that actually matter without re-reading every page.
An AI-powered toolkit for carrier research, expert lookup, contractor vetting, and CAT-loss investigation — agent-driven search, cost tracking, and evaluation in one workflow built for insurance-side research work.
Nick Ferguson
Founder, IT Pro Direct
Founder trust and confidentiality
Nick helps claims-heavy teams make practical use of AI and automation without turning every project into a major transformation. The work starts with the workflow, keeps sensitive material controlled, and keeps professional review in the loop.
Commercial expectations
Start here
Start with a scoped review, paid triage, diagnostic, or workshop so the first conversation stays focused on a serious business need.
